Free delivery from €120
Cold-chain delivery
A free gift with your purchase for regular customers
FAQ

Ask before you blend

About açaí, preparation, delivery, packs and tropical points — in short, chapter by chapter.

Acai is a small purple berry that grows on palm trees in the Amazon rainforest. It is known as a "superfood" because it contains plenty of antioxidants, fibre, vitamins and healthy fats.

Our acai comes from Brazil, where acai palms thrive in the heart of the Amazon. The berries are carefully picked and processed soon after harvest to keep their distinctive colour and flavour.

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With our frozen purées, an acai bowl is ready in a few minutes! Add liquid, blend and decorate as you like – quick, tasty and free from artificial additives.

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For orders up to €119.99 delivery costs €50 (incl. VAT); from €120 it's free — whatever the size and weight of the products.

We group orders for nearby locations: this keeps the frozen chain safe and cuts the number of separate trips, delivery costs and unnecessary strain on the environment.

Regular weekly delivery routes
Every week we deliver:

  • within Ljubljana,
  • on the Ljubljana–Maribor route,
  • on the Ljubljana–Krško route,
  • on the Ljubljana–Kranj route.

On these routes, orders under €120 can also be picked up free of charge at a motorway exit, by prior arrangement.

Monthly delivery route to Koroška
Once a month we also deliver on the Maribor–Prevalje–Kotlje–Slovenj Gradec–Velenje–Ljubljana route.

Smaller order? Call us and, if it's feasible, we'll arrange it.

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For fruit purées and smoothie packs. On the product, tick "Subscribe and save 10%" — you need an account to subscribe.

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Yes, açaí is a natural product with no added sugars. It contains naturally occurring ingredients such as antioxidants and fats. Even so, we recommend that pregnant women consult a doctor before eating it.

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Our frappé mixes are made for quickly preparing a refreshing, creamy drink with no artificial additives. They are made from natural ingredients, with a balanced share of protein and fibre. They are great as a cool summer alternative to smoothies or as an energy drink during the day.

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Our proteins are plant-based and free of added sugars, artificial flavourings or dairy ingredients. They are great support for recovery, increase the feeling of fullness and are gentle on sensitive digestion. You can add them to a smoothie, an acai bowl or even porridge.

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Our smoothie mixes and fruit purées are 100% natural and suitable for everyday use. They are an easy way to prepare fruit and plant-based meals and to bring a variety of ingredients into your diet.

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The product is not certified gluten-free. People with coeliac disease or a marked sensitivity to gluten should consult a health professional before eating it and follow their individual dietary needs.

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Acai purée is a 100% fruit base with no additives.
Smoothie mix is a ready-made combination of fruit (e.g. mango, pink, tropical) that you simply blend – perfect for fast service in cafés and bars.

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Frozen, in a 40 × 100 g pack — forty bags of 100 g.

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Frozen, in boxes of 22 packs (120 g), 18 packs (150 g) or 15 H2O drinks (184 g) — the quantity is stated for each product.

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We use ingredients that do not contain gluten. Because the product is not certified gluten-free, the presence of traces of gluten cannot be ruled out with certainty.

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We most often use it to make an acai bowl or a smoothie. Blend frozen acai purée with a little liquid (water, plant-based drink, juice) until creamy. Then add fruit, granola or nuts.

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Because we freeze it right after picking, acai keeps most of its vitamins, minerals and antioxidants. Stored in the freezer at –18 °C, it stays at its best until the date shown on the packaging.

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Store acai purée frozen at –18 °C. Once thawed, use it within 24 hours.

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The PULSE function cleans the blender quickly – pour a little water into the jug and press the pulse button. The jug rinses itself, which saves time and means less work for your staff.

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If you don't have enough room for a larger pack, you can order together with a friend or colleague and share the quantity. That way you save on delivery, reduce packaging and always have fresh product at hand.

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Larger packs mean less packaging waste and therefore a smaller impact on the environment. Our products are intended for regular use as part of a balanced diet, both for preparing meals and for everyday smoothies and bowls.

Our goal is to offer quality, natural products that are easy to use and suited to a variety of culinary purposes.

With a responsible approach we want to encourage mindful use of food and reduce our impact on the environment.

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Yes, we deliver (almost) all over Slovenia. If you would like delivery to more remote places, we will contact you and agree on where the ordered purées and mixes could be collected. In Ljubljana and Maribor our products are also available through Wolt Market.

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Besides our online shop Acai.si, our products are also available from our partners Wolt Market Ljubljana, Wolt Market Maribor, the Prevalje climbing centre and selected cafés and bars across Slovenia.

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Sign up to our mailing list and regularly receive our recipes, ideas and perks. That way you will always be up to date with new stock, special offers and ideas for using our frozen fruit. Don't miss the chance to be the first to hear about new flavours and offers! Sign up HERE.

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We prepare in-stock items within 3–7 days (Ljubljana and surroundings) or up to 10 days (remote places in Slovenia). Because the products are frozen, the courier will call you the day before delivery — be reachable on the phone number you gave when ordering.

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With our own delivery service, using a cold chain system. That is why it is important to put the products in the freezer as soon as you receive them.

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If delivery fails despite the arrangement, you can collect the order in person or ask for a repeat delivery — this costs €10 (even if the first delivery was free).

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Yes, free of charge and always by prior arrangement: every Thursday from 8:30 to 13:30 at Mons café in Ljubljana, once a month at Prevalje Climbing Centre (PCP), or at a motorway exit on the weekly routes (for orders under €120). You choose the pickup option at checkout.

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By proforma invoice (bank transfer) or on pickup by Mastercard, Visa, Maestro or American Express card. Payment is possible in a single instalment only. More on the Payment terms page.

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After you place the order, you get the payment details (bank account number, address). The products can be collected once the payment reaches our bank account — for faster processing, write to us after paying at acai@acai.si.

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Call or write to +386 41 984 109 (also WhatsApp and Viber) or to acai@acai.si. The form is on the Contact page.

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On the New arrivals page — products are sorted from newest.

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€10, €20 or €50. You pay for it like any regular purchase.

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By email, on the day you choose, together with your personal message and the gift card code.

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You enter the code in the mixer of the online shop. If your purchase is worth more than the gift card, you pay the difference. The card is valid for 12 months and cannot be exchanged for cash.

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Choose a bundle that suits your purpose, then add the fruit purées, smoothie mixes, granola, protein or other extras you want in each group. The more groups you choose, the higher the bundle discount – up to 10%. The discount is calculated automatically in the bundle builder (mixer).

Want more granola flavours? Pick one in the bundle and add the others to the mixer separately – the bundle discount does not apply to them. All bundles are on the Bundles page.

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In the mixer. You get a code, for example, when you sign up for the newsletter (−10% on your first order).

Bundles need no code: the discount is already calculated automatically from the number of steps you choose — more steps, bigger discount (up to 10%).

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A base and two add-ons −5%, a base and three or more add-ons −10% on the whole set. The discount is applied in the mixer.

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You can — for each add-on, just choose "None". The bundle discount starts at three chosen groups.

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You find out which tropical flavour suits you best and get a tailored selection of recommended products. At the end, there's also a 5% discount code for your purchase.

Take the quiz: Which tropical flavour are you?

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You choose the rhythm yourself, from 7 to 30 days — for example every week, every two weeks or monthly. We suggest 14 days. You can change the interval later in My account.

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On every order with a subscription, 10% off (even on the first one). The subscription discount does not stack with other discounts — the better one is applied. Delivery is free for orders from €120.

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No. In My account → Subscriptions you can skip the next box, pause your subscription or cancel it at any time, at no cost.

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Our products are used by many venues and cafés, such as Cacao, Wonderland Ljubljana, Vila Prešern (Bled), Plezalni center Prevalje and Klajmber, Odiseja, Le Petit Café, Kofi Brejk, Rimski vrelec and others all over Slovenia. We also work with venues in Split, Makarska, Bol on Brač and Opatija.
We also offer B2B terms – contact us by email or phone for an offer.

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Of course! Our fruit purées also work great for making cocktails – they are used by bars in Ljubljana, Zagreb and Split. Natural fruit flavour with no additives brightens up every drink.

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Yes, our smoothie mixes and fruit purées are also suitable for professional use. Easy preparation, quick service and a consistent flavour all year round are the key advantages for cafés and restaurants.

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The minimum order depends on the products, quantity and delivery location. For deliveries to more distant locations we try to combine orders from several partners to optimise transport costs.

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We check the option of tasting or sample delivery case by case. Because the products must be kept at –18 °C at all times, sending small quantities by regular parcel delivery is not possible. When our delivery routes match in time and place, we try to include samples by prior arrangement.

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For smoothies you need a sufficiently powerful professional blender. For serving bowls to guests we recommend a more powerful blender, and for an açaí soft serve offer a suitable soft serve machine or appropriate freezer equipment for serving sorbet.

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Store the products frozen at –18 °C. Thawing and preparation instructions differ by product, so always follow the instructions on the packaging or in the accompanying documentation.

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A large part of our range is exclusively plant-based. Ingredients and any allergens are listed for each individual product, so we will send you the relevant specifications before preparing an offer.

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Yes. We plan deliveries to Croatia by region and usually combine them with orders from other partners on a similar delivery route. The minimum quantity and transport cost therefore depend on the pickup or delivery location.

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Did not find an answer?

Ask us a question and we will reply — and where it fits, we will add it here too.

Didn't find your answer?

Call or write to +386 41 984 109 (also WhatsApp and Viber) or to acai@acai.si.

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